| CHIMNEY SWEEPING |
From your initial phone call to our office to secure an appointment through the final
completion of your chimney being swept, you will find courteous and professional staff
members who will be happy to answer any of your questions. During the booking of
your appointment, be sure to share with us any problems you have encountered with the
chimney and alert us of any special concerns or requests you have.
A CSIA (www.csia.org) certified technician will arrive in a clearly identifiable vehicle and
uniform. The technician will then proceed with the requested Level I inspection.
(INSPECTIONS) after proper precautions have been taken to protect your valuable
possessions and showing the respect of your furnishings. We pride ourselves on the care
we take to insure there is no mess or damage to your property. During the time the
sweeping service is underway, you can be assured that we utilize the latest technology
and dust collecting equipment with modern filtration to insure that no dust enters your
home.
Once the chimney has been properly swept, we proceed into the inspection phase of your
service. We check all readily accessible portions of the chimney and any appliances
connected to it. However, we take it one step further. As part of our basic service, we
include an interior inspection of the flue area via the use of an internal video inspection
system. (VIDEO SCANNING) This digital scanning system conducts an inspection of
the interior of the chimney. During all phases of the inspection process, the technician
also digitally records the various areas of the chimney. Your technician will be glad to
explain the findings with you.
Upon completion of the chimney sweeping and inspection, the technician will discuss the
findings with you. If needed, we can follow this up with a detailed report that will include
not only include a detailed description of any problems noted, but also recommendations
of ways to resolve these issues. This report will also include digital photos that will serve
as further explanation of any problem areas or recommendations.
Your complete record of service, along with your photo documentation is stored in our
computer network for quick recall in order to serve you in the future as well as allow us
to answer any further questions that may arise. Please know that our client database is
kept confidential and your information will never be shared or released outside of our
company without your prior approval.
For numerous years, we have prided ourselves by employing the largest work force of
Certified Chimney Sweeps in the Carolinas. In addition to the certification and education
of each of our technicians, we stress the importance of continuing education. All of this
can ASSURE you the best service by qualified personnel. Our company mission of
“Exceeding Your Expectations” is one we adhere to from all facets of our service.
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| Useful Links: Chimney Safety Institute of America National Chimney Sweep Guild Wood Heat Info 5-day Forecast for Concord , NC |
| Office: 704-782-7213 Fax: 704-782-7299 |
| The Chimney Doctor, Inc. |
